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Description
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Shipping Policy
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Contact us
Specs:
| Product Name: | Outdoor Wall Lights |
| Style: | Retro, Modern, Nordic |
| Lamp Color: | Black, White |
| Material: | Die cast Aluminum, Lens |
| Light Source: | LED |
| Color Temperature: | Warm White (3000K), White (6000K) |
| Voltage: | 110-220V |
| Power Supply: | Hardwired |
| Craft: | Die Casting, Polishing |
| Applicable Space: | 107 sq ft - 161 sq ft |
| Applicable Scene: | Indoor, Outdoor, Villa, Garden, Balcony, Corridor, Other |
WEIGHTS & DIMENSIONS
| Weight: | 1.32lb |
| Size: | 15'' Width x 3'' Depth x 3'' Height |
In general, domestic shipments are in transit for 3 - 12 working days (Monday to Friday). The order cut-off time will be 12:00 PM Eastern Standard Time (New York). Domestic order handling time is 1-3 business days (Monday to Saturday).
All orders are shipped with a tracking number so you can track it every step of the way! From time to time, there may be some delays beyond our control such as customs or postal delays.
If you have any issues at all with your order then you can return the item back to us or exchange it for something else if it doesn't meet your standards.
We want you to know that there is absolutely no risk in buying something on our store and your payment is always protected with us. If you don't like it, then simply let us know so that we can resolve things.
We have 24/7 email support so please contact us if you need assistance.
SHIPPING POLICY
klyva Company is the operator of https://klyva.store/. By placing an order through this website, you will be agreeing to the following terms. These are provided to ensure that both parties are aware of and agree to this agreement to protect each other and to set expectations about our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time there may be a discrepancy in stock and we will not be able to supply all of your items at the time of purchase. In this case, we will deliver the available products to you and contact you to ask if you would prefer to wait for the backordered item to be replenished or if you would prefer us to process a refund.
1.1. Free Shipping Zone
We are offering Free shipping to USA & Canada. All orders are processed within 1-2 days and shipment time is 2-3 days.
2. Shipping costs
For Spain Express shipping costs of 3 to 5 business days are free for orders over 100 euros. While we charge 2.99 euros for orders under 100 euros.
International Shipping: We do not currently ship internationally.
This price will be the final price of the shipping cost to the customer.
If you have questions about shipping, please email us at Info@klyva.store or call us at 817-369-8211.
Returns
3.1 Refund for change of mind
Delivery and Delivery Returns
All sale and non-sale items are eligible for returns and exchanges.
If you would like to return or exchange your order for any reason, we are here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a different product or a refund to the original payment method.
Visit our shipping policy page to learn more https://klyva.store/policies/shipping-policy
Our customer service is there for you from Mon. - Fri. from 9:00 - 20:00
Use website Inbox for Quick Response.
Please write an email to
Email: support@klyva.store
Telephone: 817-369-8211
(No telephone support - please write an email!)